Privacy Policy

We may collect:

• Account information (name, email address, business information)
• Contact information submitted through forms (name, phone number, email address)
• Messages exchanged through the platform
• Usage and technical information necessary to operate, secure, and improve the service

We use information to:

• Create and manage accounts
• Deliver messages and notifications
• Maintain conversation history
• Improve service reliability and performance
• Provide support
• Meet legal, regulatory, and messaging compliance obligations

Xzavia may process and deliver messages using third-party communication providers. Businesses using Xzavia are responsible for obtaining consent before contacting customers where required by applicable law or messaging requirements. Customers may opt out of receiving communications by following instructions provided in those messages, including replying STOP where applicable. SMS consent is collected separately before any SMS messages are sent.

We do not sell personal information. We may share information with service providers only when necessary to operate Xzavia, including providers used for:

• Hosting
• Authentication
• Messaging delivery
• Analytics
• Customer support

No mobile information will be sold or shared with third parties for promotional or marketing purposes. Text messaging originator opt-in data and consent information will not be shared with any third parties except as necessary to provide messaging services.

Information may be stored using infrastructure operated by Xzavia and approved service providers. We apply reasonable safeguards to protect stored information.

We retain information only as long as reasonably necessary to provide services, meet legal obligations, resolve disputes, and maintain records.

You may request to:

• Access your information
• Correct inaccurate information
• Request deletion where permitted

Requests may be submitted using the contact information below.

This Privacy Policy may change periodically. Continued use of Xzavia after updates means acceptance of the revised policy.

Questions regarding this Privacy Policy may be directed to support@xzavia.com.

Xzavia
Operated by Skyliners Tech LLC
220 N Grace St, Lansing, MI 48917